Returns and Cancellation Policy

The admissibility of packages and the application of customs taxes by certain countries are not the responsibility of the seller, as outlined in our returns policy. Additionally, please review our cancellation policy if you have concerns, especially regarding products like Gerovital GH3.

Unfortunately, as part of our returns policy, we cannot accept the return of any medication that has left our premises because it cannot be reused once it has left our facility. Any medication returned to us must be disposed of correctly within 10 days. You have the right to cancel your order according to our cancellation policy, up to the point when your treatment is dispatched; this is defined as when you receive an email confirming that your order has been dispatched. Our pharmacist is required to destroy any medication within 10 days of it being returned, even if it includes unopened products, so we are unable to offer refunds once your treatment, such as Gerovital GH3, has been dispatched.