RETURNS & CANCELLATION POLICY

The admissibility of packages and the application of customs taxes by certain countries are not the responsibility of the seller! 

Unfortunately, by law, we cannot accept the return of any medication that has left our premises as it cannot be reused once it has left our premises. Any medication returned to us must be correctly disposed of within 10 days.

You have the right to cancel your order up to the point when your treatment is dispatched - this is defined as when you receive an email confirming that your order has been dispatched. Our pharmacist must destroy any medication within 10 days of it being returned, even un-opened products, so we are not able to offer refunds once your treatment has been dispatched.